Public Housing Resident Services

PMHA's Resident Services Department connects low- to moderate-income Public Housing residents with referrals and supportive services in partnership with the local community, to encourage individuals and families to reach their full potential. The Resident Services Department strives to assist participants to make progress toward economic and housing self-sufficiency, by linking them to the services that enable them to increase earned income, reduce or eliminate the need for welfare assistance, and make progress toward achieving economic independence. For elderly and disabled residents, the Resident Services Department links participants to supportive services which enable them to age/remain in-place, living independently and with improved quality of life, thereby avoiding more costly forms of care.

You Are Invited to a Visit with the Easter Bunny!

PMHA is hosting Easter Bunny parties at eight Public Housing sites in April 2019. Public Housing Residents, please join us for one of these fun and festive events! Click here to enlarge the flyer.

Easter Parties 2019

All About Bedbugs -- Conducted by TNT Exterminating

On March 14, 2019, PMHA is offering a free on-site bedbugs training to Public Housing residents at 2 locations (Eastowne Manor-1:30PM, and Etna House-3:30PM), courtesy of TNT Exterminating.The topics that will be covered include general bedbug awareness, preventative measures, and signs to look for if you have been exposed to bedbugs. Click here to view the event flyer.

Eat & Learn Presentations  -- Conducted by United Healthcare

Attention, Eastowne Manor and Etna House residents, and other interested seniors! On March 21, 2019, a representative from United Healthcare will be on site at 2 locations (Eastowne Manor-11:00AM, and Etna House-1:30PM) to talk about healthy living and to provide information on one of their health plans. A snack will be provided, and a raffle will be held during each event. Click here for information on the Eastowne Manor event, and click here for information on the Etna House event.

Credit Counseling Class

Guest speaker Beth Roe, from Consumer Credit Counseling, will be on-site at the PMHA Main Office to teach you all about credit: what it is, how to get it, how to repair it, how to build it, and so much more! You don't want to miss this informative class, which takes place on Thursday, March 28, 2019 at 10:00AM. Click here for more information.

Homeownership and Family Self-Sufficiency Information Session

Are you interested in owning your own home instead of renting? Would you like to learn about PMHA's Homeownership Program? On Monday, April 1, 2019 at 3:00PM, join PMHA staff for an informational session all about this exciting program. Click here to view the event flyer.

Community Engaged Learning & Volunteer Opportunities

PMHA was at Kent State University on October 16, 2018 for the Community Engaged Learning Workshop & Volunteer Fair! If you missed us there, please contact Carolyn at 330-297-1489 Ext. 213 or to learn more about our volunteer projects and how these projects benefit both the PMHA residents and the volunteers.

KSU Community Engaged Learning photoPictured: Sabrina Moss, Social Services Coordinator (left) and Carolyn Budd, Special Programs Manager (right)

Service Coordination and Referrals

PMHA's Social Services Coordinator is available to provide Public Housing residents with short-term/crisis case management and linkage to community resources that can provide assistance with basic needs. For assistance, please contact the Social Services Coordinator by telephone at 330-297-1489 ext. 213 or by email.

You may also access the Request for Social Service Referrals or Assistance form by clicking here.

To learn about additional services in your community:

  • Call United Way's 211 information line, 24 hours a day, 7 days a week. Simply dial 2-1-1 or 800-922-5590 for free, confidential information and referrals.

  • Click on the following links to view the Portage County Services Pocket Guide and the Portage County Community Resource Guide.

Public Housing Resident Newsletters

The Resident Services Department provides a monthly newsletter to all Public Housing residents. To view past issues of the newsletter, click on the links below:

PMHA is on FaceBook and Twitter!

Like and follow our FaceBook page: @PMHARavenna or

Follow us on Twitter: @portagehousing

Stay up to date on the latest PMHA information, news, and events. Feel free to share our page with your neighbors, family, and friends.

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Public Housing Smoke-Free Policy

PMHA designated all Public Housing properties as smoke free effective July 30, 2018, as per HUD’s Final Rule “Instituting Smoke-Free Public Housing”.

Under this policy, PMHA bans the use of all prohibited tobacco products in all PMHA owned and/or managed dwelling units, within all units, indoor common areas, administrative offices and buildings and in outdoor areas within 25 feet of any PMHA housing or administrative offices, buildings or structures along with outdoor common areas.

Failure to adhere to the Smoke-Free Policy will be considered a violation of the Lease Agreement and is grounds for termination of tenancy.

If you re interested in help to quit smoking, click on the following link: Smoking Cessation Resources Flyer

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Section 3 Employment

What is Section 3? Section 3 is a provision of the Housing and Urban Development Act of 1968. The purpose of Section 3 to ensure that employment and other economic opportunities generated by certain HUD financial assistance shall, to the greatest extent feasible, and consistent with existing Federal, State and local laws and regulations, be directed to low- and very low income persons, particularly those who are recipients of government assistance for housing, and to business concerns which provide economic opportunities to low- and very low-income persons.

What does the term "Section 3 resident" mean? A section 3 resident is: a public housing resident, a low- or very low income person residing in the county where the Section 3 covered assistance is expended. 

Low- and very-low-household income limits are determined annually by HUD. These limits are typically established at 80 percent and 50 percent of the median income for each locality by household size or the number of people residing in one house. HUD income limits may be obtained from:

What does the term "Section 3 Business Concern" mean? Section 3 business concerns are businesses that can provide evidence that they meet one of the following criteria: 51 percent or more owned by Section 3 residents; or at least 30 percent of its full time employees include persons that are currently Section 3 residents, or were Section 3 residents within three years of the date of first hire; or provides evidence, as required, of a commitment to subcontract in excess of 25 percent of the dollar award of all subcontracts to business concerns that meet one of the first two qualifications above.

PMHA is creating a pool of qualified Section 3 residents with job skills in various fields, for contractors to view, interview and possibly hire as subcontractors when additional workforce is necessary. PMHA is also interested in creating a listing of Section 3 resident-owned businesses for contracting. These individuals and businesses would need the necessary working skills and/or the ability to perform job duties required, in order to be considered for hire or selection. Section 3 resident-owned businesses must have insurance and bonding as required, for each job.

Examples of work that may be available for Section 3 residents for subcontracting, or for Section 3 resident-owned business, include: painting, building renovation work, general labor, janitorial services and cleaning.

If you are interested in being part of the pool of Section 3 residents with qualified job skills for contractors to view and interview for hire, or if you wish to be added to the list of Section 3 resident-owned businesses, please contact PMHA's Project Manager at 330-297-1489 ext. 222 or by email.

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