Public Housing Resident Services

PMHA's Resident Services Department connects low- to moderate-income Public Housing residents with referrals and supportive services in partnership with the local community, to encourage individuals and families to reach their full potential. The Resident Services Department strives to assist participants to make progress toward economic and housing self-sufficiency, by linking them to the services that enable them to increase earned income, reduce or eliminate the need for welfare assistance, and make progress toward achieving economic independence. For elderly and disabled residents, the Resident Services Department links participants to supportive services which enable them to age/remain in-place, living independently and with improved quality of life, thereby avoiding more costly forms of care.

To learn more about Resident Services and to view information & highlights from 2019, please click here.

Summer Food Programs for Youth

Four (4) PMHA Public Housing sites will be hosting summer food programs for youth from June 2020 through August 2020. The food programs are offered in partnership with Community Action Council (CAC) of Portage County and LoveLight, Inc. Food will be distributed in a manner consistent with social distancing guidelines. Please click on the following site names to learn more about the summer food programs.

Athena Gardens (Kent)
Heritage Knolls (Kent)
Community Estates (Ravenna)
Renaissance Place (Ravenna)

Money Matters Financial Literacy Classes

PMHA has partnered with Aspire to offer all residents FREE Financial Literacy classes at two locations: Opportunity Resource Center on Cleveland Road in Ravenna (on Tuesdays), and Renaissance Place on S. Prospect Street in Ravenna (on Thursdays). Learn how to save money, how to reduce and eliminate debt, budgeting, credit repair, how to catch up on bills, building credit, how to chose a good loan, money scams, and much more! See the flyer below for details, or click here to enlarge the flyer.

Aspire Financial Literacy Classes 2020

PMHA's Little Free Libraries

PMHA has seven Little Free Libraries in Ravenna, Kent, and Brimfield. A Little Free Library is a “take a book, return a book” free book exchange, with an understanding that real people are sharing their favorite books with the community! For more information on Little Free Library, please visit

For questions about PMHA's Little Free Libraries, or to make a donation of new or gently used books, please call Sabrina Moss at 330-297-1489 Ext. 213. 

7Pictured: Sabrina Moss, PMHA Social Services Coordinator (left) and Lenora Gunnoe, Ravenna City Schools teacher and member of Kappa Kappa Iota, Nu Chapter (right).

Meet the PMHA Resident Services Department Staff

KSU Community Engaged Learning photo Sabrina Moss is the Social Services Coordinator (left) and Carolyn Budd is the Special Programs Manager (right)

Service Coordination and Referrals

PMHA's Social Services Coordinator is available to provide Public Housing residents with short-term/crisis case management and linkage to community resources that can provide assistance with basic needs. For assistance, please contact the Social Services Coordinator by telephone at 330-297-1489 ext. 213 or by email.

You may also access the Request for Social Service Referrals or Assistance form by clicking here.

To learn about additional services in your community:

  • Call United Way's 211 information line, 24 hours a day, 7 days a week. Simply dial 2-1-1 or 800-922-5590 for free, confidential information and referrals.

  • Click on the following links to view the Portage County Services Pocket Guide and the Portage County Community Resource Guide.

Public Housing Resident Newsletters

The Resident Services Department provides a monthly newsletter to all Public Housing residents. To view past issues of the newsletter, click on the links below:

PMHA's Homeownership Program

Are you interested in owning your own home instead of renting? Would you like to learn about the assistance available through PMHA's Homeownership Program? If so, please contact the PMHA office at 330-297-1489 Ext. 215. You could be PMHA's next homeowner!

          New homeowners    New homeowner

PMHA is on Facebook, Twitter, and Instagram!

Stay up to date on the latest PMHA information, news, and events. Feel free to share our social media pages with your neighbors, family, and friends. Click here to enlarge the below flyer.

PMHA Social Media Accounts

Public Housing Smoke-Free Policy 

PMHA designated all Public Housing properties as smoke free effective July 30, 2018, as per HUD’s Final Rule “Instituting Smoke-Free Public Housing”.

Under this policy, PMHA bans the use of all prohibited tobacco products in all PMHA owned and/or managed dwelling units, within all units, indoor common areas, administrative offices and buildings and in outdoor areas within 25 feet of any PMHA housing or administrative offices, buildings or structures along with outdoor common areas.

Failure to adhere to the Smoke-Free Policy will be considered a violation of the Lease Agreement and is grounds for termination of tenancy.

If you re interested in help to quit smoking, click on the following link: Smoking Cessation Resources Flyer

No smoking symbol
Section 3 Employment

PMHA is creating a pool of qualified Section 3 residents with job skills in various fields, for contractors to view, interview and possibly hire as subcontractors when additional workforce is necessary. PMHA is also interested in creating a listing of Section 3 resident-owned businesses for contracting. These individuals and businesses would need the necessary working skills and/or the ability to perform job duties required, in order to be considered for hire or selection. Section 3 resident-owned businesses must have insurance and bonding as required, for each job.

Examples of work that may be available for Section 3 residents for subcontracting, or for Section 3 resident-owned business, include: painting, building renovation work, general labor, janitorial services and cleaning.

If you are interested in being part of the pool of Section 3 residents with qualified job skills for contractors to view and interview for hire, or if you wish to be added to the list of Section 3 resident-owned businesses, please contact Wes Ransom at 330-297-1489 ext. 222 or by email.

Section 3 FAQs:

What is Section 3? Section 3 is a provision of the Housing and Urban Development Act of 1968. The purpose of Section 3 to ensure that employment and other economic opportunities generated by certain HUD financial assistance shall, to the greatest extent feasible, and consistent with existing Federal, State and local laws and regulations, be directed to low- and very low income persons, particularly those who are recipients of government assistance for housing, and to business concerns which provide economic opportunities to low- and very low-income persons.

What does the term "Section 3 resident" mean? A section 3 resident is: a public housing resident, a low- or very low income person residing in the county where the Section 3 covered assistance is expended. 

Low- and very-low-household income limits are determined annually by HUD. These limits are typically established at 80 percent and 50 percent of the median income for each locality by household size or the number of people residing in one house. HUD income limits may be obtained from:

What does the term "Section 3 Business Concern" mean? Section 3 business concerns are businesses that can provide evidence that they meet one of the following criteria: 51 percent or more owned by Section 3 residents; or at least 30 percent of its full time employees include persons that are currently Section 3 residents, or were Section 3 residents within three years of the date of first hire; or provides evidence, as required, of a commitment to subcontract in excess of 25 percent of the dollar award of all subcontracts to business concerns that meet one of the first two qualifications above.

50th anniv logo